Shipping policy
1. Shipping Locations
We currently offer shipping services within India. Unfortunately, we do not offer international shipping at this time.
2. Order Processing Time
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All orders are processed within 1-3 business days after payment confirmation.
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Orders placed during weekends or holidays will be processed on the next business day.
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You will receive a notification once your order has been shipped, along with a tracking number if applicable.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
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Standard Shipping: Typically delivers within 5-7 business days from the dispatch date.
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Express Shipping: Typically delivers within 2-4 business days from the dispatch date.
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Delivery times may vary depending on the destination and availability.
Please note: During high-demand periods (such as sales or festivals), shipping times may be slightly longer.
4. Shipping Charges
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Free shipping is available for orders above ₹4,000 within India.
5. Tracking Your Order
Once your order has been shipped, we will send you a confirmation email with a tracking number and a link to track your package. You can track your order status anytime through the tracking link provided.
6. Delivery Issues
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Incorrect Address: Please make sure that you provide the correct shipping address when placing your order. If there is an error in the shipping address, please contact us at hello@rareweaves.in as soon as possible.
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Delayed Shipments: Occasionally, there may be delays due to weather, public holidays, or courier-related issues. While we strive to ensure timely deliveries, Rare Weaves cannot be held responsible for delays caused by third-party couriers.
7. Damaged or Lost Shipments
If your order arrives damaged or if your package is lost in transit, please contact us immediately at hello@rareweaves.in. We will work with the courier company to resolve the issue and ensure a refund is processed if necessary. Unfortunately, due to the uniqueness of our designs, we will not be able to replace the product.
8. Returns & Exchanges
For information about returns and exchanges, please refer to our Return & Refund Policy.
9. Contact Us
If you have any questions or concerns about shipping, please contact us at:
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Email: hello@rareweaves.in
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Phone: 8981904959